Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Bisby and Petersen GbR - Business English Training and Translation
Kegelhofstr. 16
20251 Hamburg

Telephone: +49 163 846 47 48
E-Mail: info@business-english-hh.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server-Log Files and the use of AWStats

In order to evaluate our site statistically, we use the program AWStats. The program is a free web analysis software and automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
• Browser type
• Operating system used
• Country of the visitor
• Time of access
• Duration of access
• Referrer URL
• Host name of the accessing computer (IP address)
• Entry and exit pages
Only pseudonymized IP addresses of website visitors are stored. At the web server level, this is done by default in the log file instead of the actual IP address of the visitor e.g. 123.123.123.123 an IP address 123.123.123.XXX is stored, where XXX is a random value between 1 and 254. The production of a personal reference is no longer possible.

AWStats is used to evaluate these log files. The program does not use cookie files for the evaluation. These data cannot be assigned to specific persons and these data will not be combined with other data sources.

Unlike other statistics programs, AWstats does not transmit data to a foreign server. The program is installed on the own hosting package. A transfer of data abroad is thus avoided, as our server is located in Germany.

With the help of this information, we can evaluate the use of our website and compile reports on website activity. This ultimately serves to optimize what we offer to you on our website.

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

By using our website, you consent to the collection, processing, and use of the data mentioned above in the manner and for the purposes set out above.

We reserve the right to check this data retrospectively, if there are specific reasons for us to believe that illegal use has occurred.

For more information about AWStats, visit:

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

4. Plug-ins and third-party tools

Integration of external web services and processing of data outside the EU

We use active Java Script content from external providers on our website, so-called web services. By calling up our website these external providers may receive personal information about your visit to our website. This may involve the processing of data outside the EU. You can prevent this by using a java script blocker, for example by installing the browser plug-in 'NoScript' (www.noscript.net) or by disabling JavaScript in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

CloudFlare

We use a web service from CloudFlare Inc., 101 Townsend St, 94107 San Francisco, USA (hereinafter: CloudFlare) on our website. We use these data to ensure the full functionality of our website. Your browser may therewith transfer personal data to CloudFlare. The legal basis for data processing is Art. 6 (1) (f) GDPR. The legitimate interest lies in having an error-free website functionality. CloudFlare has certified itself under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). Data deletion takes place as soon as the purpose of its collection has been fulfilled.

For more information on the handling of the transferred data, see CloudFlare’s Privacy Policy: https://www.cloudflare.com/security-policy/?utm_referrer=https://www.google.de/. You can prevent the collection and processing of your data by CloudFlare by disabling the execution of script code in your browser or installing a script blocker in your browser (this can be found at www.noscript.net or www.ghostery.com).

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a legitimate interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

gstatic

We use a web service from Google LLC, 1600 Amphitheater Parkway, 94043 Mountain View, USA (hereinafter: gstatic) on our website. We use these data to ensure the full functionality of our website. Your browser may therewith transfer personal data to gstatic. The legal basis for data processing is Art. 6 (1) (f) GDPR. The legitimate interest lies in having an error-free website functionality. gstatic has certified itself under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). Data deletion takes place as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transferred data, see gstatic's Privacy Policy: https://www.google.com/intl/en/policies/privacy/. You can prevent the collection and processing of your data by gstatic by disabling the execution of script code in your browser or installing a script blocker in your browser (this can be found at www.noscript.net or www.ghostery.com).

WordPress.com

We use on our website Java Script code from the www.wordpress.com, Automattic, Inc., 60 29th Street 343, San Francisco, CA 94110-4929, USA (hereinafter: Automattic). If you have enabled JavaScript in your browser and have not installed a Java Script Blocker, your browser may submit personal information to Automattic. We do not know what data Automattic connects with the data received and for what purposes Automattic uses these data. For more information, see the Automattic Privacy Policy (http://automattic.com/privacy/). To completely prevent the execution of Automattic Java Script code, you can install a Java Script Blocker (for example, www.noscript.net or www.ghostery.com).